FAQ - Les Hollés

Frequently asked questions

Frequently Asked Questions

What is Les Hollés?

Les Hollés is a clothing brand inspired by calm living, timeless style, and refined simplicity. Our pieces are designed to feel effortless, comfortable, and considered.

Where is Les Hollés based?

Les Hollés is based in the Netherlands.

How can I place an order?

You can place an order directly through our webshop. Select your preferred item, choose your size, add it to your cart, and complete the checkout process.

Do I need an account to place an order?

No, you can place an order without creating an account.

What payment methods do you accept?

Available payment methods are shown during checkout.

When will my order be shipped?

Orders are processed as soon as possible after payment has been received. You will receive an update once your order has been shipped.

Do you offer free shipping?

Yes, we offer free shipping on orders over €100.

Can I return my order?

Yes, you can return your order according to our return policy. Items must be unused, unworn, and returned in their original condition.

How do I know which size to choose?

You can use the size guide on the product page to help choose the right size.

What should I do if my size is sold out?

If your size is sold out, it may become available again later. You can check the product page for updates.

How should I care for my item?

Always follow the care instructions provided with the product. We recommend handling each garment with care to preserve its quality and shape.

Can I change or cancel my order?

If you want to change or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, changes may no longer be possible.

What should I do if I received the wrong or damaged item?

Please contact us as soon as possible with your order number and photos of the item, so we can help you with a suitable solution.

How can I contact Les Hollés?

You can contact us by email at: info@lesholles.com

Do you have a newsletter?

Yes, you can subscribe to our newsletter and receive 10% off your first order.