Return Policy - Les Hollés

Return Policy

We want you to be satisfied with your purchase. If you are not completely happy, you may return your item under the conditions below.

Return Period

You have 14 days from the date of delivery to request a return.

Return Conditions

To be eligible for a return:

  • Items must be unworn, unused, and in original condition
  • Items must be returned in original packaging
  • All tags must still be attached

We reserve the right to refuse returns that do not meet these conditions.

Non-returnable Items

The following items are not eligible for return unless they arrive damaged or defective:

  • Sale or discounted items
  • Limited edition or drop items

Return Process

To start a return, please contact us at: info@lesholles.com

Include:

  • Your order number
  • Reason for return

Once approved, you will receive return instructions.

Return Shipping

  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect
  • We recommend using a tracked shipping method
  • Les Hollés is not responsible for returns lost in transit

Refunds

Once we receive and inspect your return, we will notify you of the approval.

If approved:

  • Refunds are processed within 14 days
  • Refunds are issued via the original payment method

Exchanges

We currently do not offer direct exchanges.

If you would like a different size or item, please return your order and place a new one.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery.

We will resolve the issue as quickly as possible.

Contact

For any questions regarding returns, contact us at: info@lesholles.com

Last updated: (09-04-2026)